Log a Support Case

Organisation *

Organisation Name *

Contact Name *

Contact Number *

Your Email *

Product *

Product Serial Number *

Brief Description of Fault and/or Required Service

Please attach any screenshots or relevant photos to assist in diagnosing your issue.

* Required Field

To speed up the support process our help desk requires the following information.

1. Organisation Name
2. Contact Details
3. Product Information

  • Type
  • Brand
  • Serial Number

4. Details of the issue

We are here to help

Please fill in the support form or contact us on

1800 742 748

Setup Remote Access

Windows Remote Support


Mac Remote Support


How to use remote access software

1. Download software for your PC or Mac computer from links above. Save Integrate AV Quick Support application on your computer (eg. desktop).

2. Launch application by double clicking on the icon. Click “Run” if prompted. The application window will appear.

3. Supply “Your ID” and “Password” to the tech support representative.

Need software download and updates?