Apply via email only with an up-to-date resume and cover letter.
Please email: info@integrateav.com.au

Candidates must have the right to work in Australia and be able to provide evidence.

Please note only applicants successful for the next step will be contacted.

Integrate AV

INTEGRATE AV specialises in audio visual collaboration and unified communication products and services. We deliver end to end solutions to education, enterprise and government clients and we deliver at every point of the client relationship from project inception through to design, delivery, ongoing service and support.

Role & Responsibilities

  • Front desk reception
  • Proactively support the sales team
  • Answer the telephone and provide information/assistance to callers or direct the call to the appropriate staff member
  • Greet visitors to the office and direct them to the appropriate individual
  • Liaise with internal staff to ensure customer needs are met
  • Deal with customer queries received via email or phone
  • Produce sales quotes and convert quotes to orders
  • Assist with quote follow up
  • Resolve customer issues or queries
  • Handle ingoing and outgoing mail, couriers
  • Add value to the sales team

This is a Monday to Friday full time employment opportunity.

Skills and experience

  • Strong initiative and enthusiasm, with willingness and aptitude to learn new procedures and product information
  • Strong customer service or sales support experience
  • Strong work ethic
  • Ability to work in a very fast paced environment
  • Ability to work under pressure and effectively prioritise work, to meet company and customer expectations
  • Excellent verbal communication skills and interpersonal skills
  • Excellent MS Office literacy
  • High attention to detail
  • Strong understanding of administration procedures
  • Ability to work as part of a cohesive team
  • Exceptional phone manner
  • Proven ability to produce high quality work with meticulous attention to detail
  • Must be able to manage multiple tasks simultaneously and work well with other people
  • Excellent interpersonal skills
  • CRM Knowledge

Culture
Integrate AV has a culture of professionalism and a passion for technology and delivering beyond client expectations. We provide opportunities for development and career progression as the company continues to grow.

Benefits

  • Excellent team environment
  • Career progression opportunities
  • Latest AV technologies
  • Prestigious projects
  • Attractive package

To apply

Apply via email only with an up-to-date resume and cover letter.

Please email: info@integrateav.com.au

Candidates must have the right to work in Australia and be able to provide evidence.

Please note only applicants successful for the next step will be contacted.